Finance Ministry extends video conferencing facility for conduct of personal hearings by all adjudicators and appellate authorities in regard to proceedings under erstwhile regime (Central Excise, Service Tax, Customs ) as well as for CGST/SGST/IGST ; Clarifies that virtual hearing mode is mandatory for various authorities such as Commissioner (Appeals), Original Adjudicating Authorities and Compounding Authoritiy to conduct personal hearing, in respect of any proceedings under the Customs Act, 1972, Central Excise Act, 1944 and Chapter V of Finance Act, 1994 as also to proceedings under CGST Act, 2017, SGST Act, 2017 and the IGST Act, 2017; Supersedes instruction dated April 27, 2020 : CBIC Instruction


Click here to read/download CBIC Instruction dated August 21, 2020.