45% respondents saw an attitudinal change in senior functionaries (Commissioner level and above), shows survey conducted by FICCI along with KPMG (on CBEC's request); 51% acknowledged an improvement at the ground level, at the level of inspectors and above; Further, ‘Customs Single Window Project’ proved to be CBEC’s most outstanding achievement which lead to improvement in customs clearance process, and same was agreed to by 76% respondents; Similarly, positive responses were received for processing of refunds, legislative changes in warehousing provisions and Make in India Initiative; FICCI and KPMG have also given ‘wish list’ of respondents to CBEC, some of which includes focus on tax evaders and simplification of procedures 


Press Release dated June 29, 2016

To download click here